At Pet Health Insurance Services everything we do is centred around our love of pets and
our desire to best support Australian pet owners. We are passionate about pets, pet health
and providing help for pet owners in their times of need.
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We provide great-value pet insurance solutions to Australian insurance companies and their
customers. We want to set a new standard for pet insurance in Australia through state-of-
the-art operating systems, passionate and skilled consultants, and smart digital and call-
centre processes.
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Pet Health Insurance Services is part of the Auto and General International Group of
companies which have over 8000 employees and over 8.9mil customers worldwide.
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Our culture of ‘high performance with high integrity’ underpins our values and the way we
interact with our customers, the community and each other. We’re excited about the future
and we’re always on the lookout for talented, passionate individuals who can help us
achieve our goal of being Australia’s best insurer!

If this sounds like you, apply today!

We have varied and different roles across the business, from frontline Customer Service &
Retention, Sales Consultants, Claims Consult and Claims assessing positions as well as
roles within our operations team, Developers, BA’s, PMs and testers.

Pet Health Insurance Services values individual differences and believes in fostering an
inclusive culture that creates a great place to work for all. We are looking for people to take
us to the next level who will grow and develop with the business.
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You’ll be engaging, energetic, focussed with the desire to succeed and be successful. A
team player able to work to exacting standards who thrives in a dynamic environment and
who is committed to delighting customers and stakeholders and in delivering outstanding
results.
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Most importantly you’ll be a pet lover who is committed to improving the wellbeing our
customers furry family members.

•Location – We are based centrally in Toowong; a convenient location close to local retail, restaurants and public transport.
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•Extra Leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
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•Paid parental leave - We support our new parents with paid parental leave and other benefits.
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•Get social - Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites.
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•Development opportunities – We will champion your development through internal learning and development.
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•Employee Discounts – Employee offer on pet and other insurance.
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•Income protection - Income protection insurance provided to support you in the event of non-work-related illness or injury;
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•Other benefits - Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.